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The latest reports from users having issues in Schenectady come from postal codes 12303, 12304, 12306, 12302, 12309, 12308 and 12305.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
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In the last three months, how would you rate Spectrum?
2.26 out of 5 267,227 ratings
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Problems in the last 24 hours in Schenectady, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Schenectady and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (8%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Schenectady, New York
The most recent Spectrum outage reports came from the following cities:Schenectady, Alplaus, Albany, Latham, Clifton Park, Ballston Lake, Rensselaer, Altamont, Guilderland, Rexford and Voorheesville.
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| City | Problem Type | Report Time |
|---|---|---|
 Schenectady | Internet | |
| Alplaus | ||
| Schenectady | TV | |
| Albany | TV | |
| Albany | Internet | |
| Albany | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Schenectady, New York
Latest outage, problems and issue reports in Schenectady and nearby locations:
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored in Albany, NY yesterday. However, our internet/tv service has been out for over 72 hours. When will it be restored?
- Robyn Greenfield 🖤 (@rgreenfieldxo) reported fromRound Lake, New York
I love that I couldn’t be provided with info for the @Ask_Spectrum account because it’s not under my name BUT somehow, someway and unknown person was able to cancel my services with the help of one of your reps...
- Isabella Orengo (@OrengoIsabella) reported fromColonie, New York
Having an outage at work because of @GetSpectrum @Ask_Spectrum and have so much work to do.
- Chris Miller @ #XamDevSummit (@anotherlab) reported fromVoorheesville, New York
@Ask_Spectrum installer never showed up for my brother's install. Was supposed to be here at 9am (ET).. No call or email to explain why.
- Camran Yaqoob🇵🇰 (@__VapoR__) reported fromClifton Park, New York
@Ask_Spectrum can I get some help with internet trouble
- Art Breault (@artbreault) reported fromNiskayuna, New York
@GetSpectrum Is there an outage in Niskayuna NY? TV, Internet, Phone. Any idea how much longer?
- Robyn Greenfield 🖤 (@rgreenfieldxo) reported fromWestmere, New York
Another day another issue with @Ask_Spectrum
- TMJ-NYA CstSrv Jobs (@tmj_nya_cstsrv) reported fromColonie, New York
Click the link in our bio to see currently open #CustomerService jobs like "Mobile Customer Service Support" at Charter Communications/Spectrum in #Albany, NY.
- Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored yesterday, but our internet/TV service has been out for over 72 hours. When will it be restored?
- Karen Zimmers (@KarenZimmers) reported fromNiskayuna, New York
@GetSpectrum Do not get Spectrum. Service stinks. No contact info avail. All I do is reboot cable equip even tho “new”. Now my home phone out for week. Can’t talk to live person unless buying something. Refurbished equip crap. Bad customer serv. #SpectrumStinks
- Mike Elmendorf (@MikeElmendorf) reported fromColonie, New York
@Ask_Spectrum Intelligent Home home security equipment from your discontinued service.
- Bill Swallow (@billswallow) reported fromClifton Park, New York
@Ask_Spectrum Internet has been up and down here all day. Have troubleshooted modem already. Could be due to construction in neighborhood.
- TMJ-NYA CstSrv Jobs (@tmj_nya_cstsrv) reported fromColonie, New York
This job is now open at Charter Communications/Spectrum in #Albany, NY. Follow us and turn on mobile alerts to hear about jobs like these as soon as they're posted: Mobile Customer Service Support #CustomerService
- sandy schieffelin (@sschieffelin) reported fromRotterdam, New York
@Ask_Spectrum No help needed just very upset about rate increase!
- Eric B (@Capone_1127) reported fromSchenectady, New York
@GetSpectrum literally has the worst customer service I’ve ever experienced
- Jonathan Richardson, MSW, MPA (@JonathanJR732) reported fromMcKownville, New York
People in the #CapitalRegionNY wonder why businesses and young people don’t come here and a huge reason they don’t is the poor infrastructure, especially technology. We have underperforming companies like @GetSpectrum disappointing us and preventing us from growing.
- Bill Swallow (@billswallow) reported fromClifton Park, New York
@Ask_Spectrum Internet has been up and down all day here. Have already troubleshooted modem. Problem is connection in/out is spotty. Construction in neighborhood possibly related? Others reporting? Can’t get far with your chatbot and phone wait is too long.
- Kathy Murphy (@kathyseascape) reported fromClifton Park, New York
@Ask_Spectrum is there an outage in clifton park, ny
- Zeke Wolf (@DewittOrtega) reported fromClifton Park, New York
@Ask_Spectrum Can’t watch the XFL because of this outage, shame the devil!
- Ricky (@Ricochxt) reported fromRotterdam, New York
(2/2) This just further proves how awful Spectrum customer service really is, we called and complained about internet issues months ago and i’ve been complaining for idk how long and they did nothing, now my internet could actually be worse depending on the router they give us
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- MVC (@mrlnvc) reported
@Ask_Spectrum fix your ****** internet
- 🧈ᴮᴱFatima⁷파티마💜 🧸🍓 (@btsarmy_jin) reported
@Ask_Spectrum what’s happening internet is being bad in this rainy weather
- Nate (@the_GR8B8N8) reported
@Ask_Spectrum I get the same response every time. I get it automated and some poor individuals have to deal with this that give me the same “fixes” but it never works. I’m paying for the best service in my town and I still get **** all for signal.
- Anthony (@FrankXanatraa) reported
OH IM SO GLAD WE GOT RID OF BLOCKBUSTER. YUP. WHO NEEDS PHYSICAL MEDIA?? ITS NOT LIKE @GetSpectrum HAS A SERVICE OUTAGE EVERY TIME IT RAINS. OH WAIT…..
- Jacob Moore (@JacobMo38059646) reported
@Ask_Spectrum Outage in Athens, GA. Is there an ETA for getting back online?
- new year, old Becerra (@TheBearBerra) reported
.@Ask_Spectrum why am I paying for your internet services when 5 times in the past two weeks there's been an outage or I've had to reset equipment. I've already had to get my modem and router replaced once in two months but now you're terrible service is messing with my time.
- m ⭒ (@miyaim_) reported
@KaedenVAL @Ask_Spectrum At least I’m not the only one going through **** with their *** 😒 they suck
- Ro (@Top_opp_Ro) reported
@Ask_Spectrum Why is your app horrdebous when I try to watch football have to constantly go through this every weekend and miss stuff fix your Xbox app or buy me tickets cause y'all dead not letting watch this game
- Dean Segovis (@HackAWeek) reported
My Spectrum internet has been total crap lately. Dropping out like crazy, slow AF! I pay $127 a month for this?? 🤔I ran a speed test this morning and my cell phone has faster download & upload times!! WTF? @GetSpectrum
- Northern (@MrNorthernJay) reported
@Ask_Spectrum spectrum outage in central Ohio area?
